AI tool privacy · Hostinger
Hostinger AI and your company’s data
By David Michaelson, MS Last checked October 24, 2026
The short answer
Hostinger says it never uses your AI Builder prompts or project data to train AI models, and Hostinger Agent conversations are not used either; the optional AI Memory feature uses your chats to personalize the service and, if you agreed, marketing.
Safer setup: Leave AI Memory off unless you want it, and keep customer records out of AI Builder and Kodee chats.
The five answers
Each answer comes from Hostinger’s own policy or help pages, with the link and the date we read it. Setting names are quoted exactly as Hostinger writes them.
We could not confirm 1 answer on Hostinger’s own pages. That answer says so in plain words and links to the page we checked.
| Question | All Hostinger plans (AI Builder, Kodee, and Hostinger Agent) |
|---|---|
| Trains on your data by default? | No. Hostinger says it never uses your prompts or project data to train the models, and that Hostinger Agent conversations are not used to train or fine-tune AI models. If you turn on AI Memory, your chats are used to personalize Hostinger for you. Read on October 24, 2026 Source: hostinger.com |
| How long your data is kept | Hostinger keeps personal information as long as it needs it to provide its services and meet legal duties, then deletes it securely. Hostinger Agent conversations are saved to your account so you can pick a chat back up. Read on October 24, 2026 Source: hostinger.com |
| Who can see it | Only you. Hostinger says Hostinger Agent chat logs are not visible to other users and are never shared with outside companies for advertising. Read on October 24, 2026 Source: hostinger.com |
| Where data is stored | Not confirmed. The pages we read do not say where Hostinger stores AI chats and project data. Page checked: hostinger.com, October 24, 2026 |
| How to delete | Turn off AI Memory or ask Hostinger to delete all memory data at any time in your account settings. Read on October 24, 2026 Source: hostinger.com |
Safer setup, step by step
- In your Hostinger account settings, turn off AI Memory or delete its memory data if you do not want your chats kept for personalization. Source: hostinger.com for this step
What to write in your policy
Staff use Hostinger AI only in our company Hostinger account. Customer records stay out of AI chats.