AI tool privacy · Miro
Miro AI and your company’s data
By David Michaelson, MS Last checked October 24, 2026
The short answer
Miro collects AI prompts and results from Free plan users, in de-identified form, to improve Miro AI unless an admin turns that off; it says it does not use them to train models, and paid plans are not included.
Safer setup: Use a paid Miro plan for client work, or have the Free plan admin turn off “Use data for Miro AI improvements.”
Plan by plan
Each answer comes from Miro’s own policy or help pages, with the link and the date we read it. Setting names are quoted exactly as Miro writes them.
We could not confirm 3 answers on Miro’s own pages. Those answers say so in plain words and link to the page we checked.
| Question | Free | Starter and Business | Enterprise |
|---|---|---|---|
| Trains on your data by default? | Yes, unless an admin turns it off. Miro collects Free plan AI prompts, selected board content, and AI results, de-identified, to improve Miro AI. It says it does not use them to train or fine-tune models. Read on October 24, 2026 Source: help.miro.com | No. Miro says only Free plan interaction data is used to improve Miro AI. Its AI terms say that if this changes, it will give you a way to object. Read on October 24, 2026 Source: help.miro.com | No, not without your consent. Miro’s AI terms say it will ask Enterprise customers before using their prompts and results to improve its AI. Read on October 24, 2026 Source: miro.com |
| How long your data is kept | Miro keeps your content and personal data as your company’s agreement and use of the service direct, and as the law requires. Read on October 24, 2026 Source: miro.com | Miro keeps your content and personal data as your company’s agreement and use of the service direct, and as the law requires. Read on October 24, 2026 Source: miro.com | Miro keeps your content and personal data as your company’s agreement and use of the service direct, and as the law requires. Read on October 24, 2026 Source: miro.com |
| Who can see it | Not confirmed. The pages we read do not say who at Miro can see your AI prompts and boards. Page checked: miro.com, October 24, 2026 | Not confirmed. The pages we read do not say who at Miro can see your AI prompts and boards. Page checked: miro.com, October 24, 2026 | Not confirmed. The pages we read do not say who at Miro can see your AI prompts and boards. Page checked: miro.com, October 24, 2026 |
| Where data is stored | In the United States and elsewhere. Miro says data may be transferred to and processed in the United States. Read on October 24, 2026 Source: miro.com | In the United States and elsewhere. Miro says data may be transferred to and processed in the United States. Read on October 24, 2026 Source: miro.com | In the United States and elsewhere. Miro says data may be transferred to and processed in the United States. Read on October 24, 2026 Source: miro.com |
| How to delete | Deleting your company’s Miro account may delete your personal data and some related service data. Read on October 24, 2026 Source: miro.com | Deleting your company’s Miro account may delete your personal data and some related service data. Read on October 24, 2026 Source: miro.com | Deleting your company’s Miro account may delete your personal data and some related service data. Read on October 24, 2026 Source: miro.com |
Safer setup, step by step
- As the company admin, open Admin Console > Security > Miro AI and turn off “Use data for Miro AI improvements.” Source: help.miro.com for this step
What to write in your policy
Client boards live only in our paid Miro plan. Free accounts have AI data collection turned off.