AI tool privacy · Photoroom
Photoroom and your company’s data
By David Michaelson, MS Last checked October 24, 2026
The short answer
By default, Photoroom uses images made in its app to improve its AI, until each user turns off “Improve the model for everyone”; images sent through its API are not used.
Safer setup: Turn off “Improve the model for everyone” on every staff account, since there is no setting for everyone at once.
Plan by plan
Each answer comes from Photoroom’s own policy or help pages, with the link and the date we read it. Setting names are quoted exactly as Photoroom writes them.
We could not confirm 2 answers on Photoroom’s own pages. Those answers say so in plain words and link to the page we checked.
| Question | App and web (all plans) | Photoroom API |
|---|---|---|
| Trains on your data by default? | Yes, unless you turn it off. Photoroom uses images you upload to improve its AI by default. Turn off “Improve the model for everyone” on each account; it does not undo past use. Read on October 24, 2026 Source: help.photoroom.com | No. Photoroom says API images are not stored or used for training unless you ask. Read on October 24, 2026 Source: help.photoroom.com |
| How long your data is kept | While you use Photoroom, or up to 2 years after you last sign in; account details are then archived for 5 years. Images used to improve the AI are kept only as long as needed for that, without your name or contact details. Read on October 24, 2026 Source: photoroom.com | Not kept. Photoroom says API images are discarded after each call. Read on October 24, 2026 Source: photoroom.com |
| Who can see it | Only authorized Photoroom employees who need it to run the service and answer your requests. Read on October 24, 2026 Source: photoroom.com | Only authorized Photoroom employees who need it to run the service and answer your requests. Read on October 24, 2026 Source: photoroom.com |
| Where data is stored | Not confirmed. Photoroom is based in France and says data may go outside the European Economic Area through its service providers, but does not say where images are stored. Page checked: photoroom.com, October 24, 2026 | Not confirmed. Photoroom is based in France and says data may go outside the European Economic Area through its service providers, but does not say where images are stored. Page checked: photoroom.com, October 24, 2026 |
| How to delete | Email privacy@photoroom.com to have your personal data erased. Photoroom answers within a month. Read on October 24, 2026 Source: photoroom.com | Email privacy@photoroom.com to have your personal data erased. Photoroom answers within a month. Read on October 24, 2026 Source: photoroom.com |
Safer setup, step by step
- On each account, open your profile or Manage account > Data control and turn off “Improve the model for everyone.” Source: help.photoroom.com for this step
What to write in your policy
Every staff Photoroom account has “Improve the model for everyone” turned off. No customer photos without permission.