AI tool privacy · QuillBot (Learneo)
QuillBot and your company’s data
By David Michaelson, MS Last checked October 24, 2026
The short answer
QuillBot uses your text to improve its AI and stores browser-extension text by default; account holders can opt out of both, and Team Plan text is not used.
Safer setup: Use the Team Plan for work, or turn off both storage and training in the extension’s Data and Privacy settings.
Plan by plan
Each answer comes from QuillBot’s own policy or help pages, with the link and the date we read it. Setting names are quoted exactly as QuillBot writes them.
We could not confirm 2 answers on QuillBot’s own pages. Those answers say so in plain words and link to the page we checked.
| Question | Free and Premium (individual accounts) | Team Plan |
|---|---|---|
| Trains on your data by default? | Yes, unless you opt out. QuillBot says it uses your inputs to improve its services; with a QuillBot account you can turn off training on your text in the extension’s Data and Privacy menu. Read on October 24, 2026 Source: help.quillbot.com | No. QuillBot says it stores Team Plan text to provide the service but does not use it to train its AI, with no opt-out needed. Read on October 24, 2026 Source: quillbot.com |
| How long your data is kept | While your account is open, plus a “commercially reasonable” period after, and longer when the law or QuillBot’s other legitimate purposes require. QuillBot says it decides storage periods case by case. Browser-extension text is stored by default unless you turn storage off. Read on October 24, 2026 Source: quillbot.com | While your account is open, plus a “commercially reasonable” period after, and longer when the law or QuillBot’s other legitimate purposes require. QuillBot says it decides storage periods case by case. Browser-extension text is stored by default unless you turn storage off. Read on October 24, 2026 Source: quillbot.com |
| Who can see it | A limited set of QuillBot staff. QuillBot says access to customer data is tightly restricted and employees can reach it only when their work needs it. Read on October 24, 2026 Source: help.quillbot.com | Your team, plus a limited set of QuillBot staff. On a Team Plan, your information may be searchable and visible to other members of your team; inside QuillBot, access is restricted to employees whose work needs it. Read on October 24, 2026 Source: quillbot.com |
| Where data is stored | Not confirmed. QuillBot’s privacy policy says its parent company, Learneo, has offices in the United States, India, the Netherlands, Germany, and Canada and uses service providers in the United States and around the world, but it does not say where your text is stored. Page checked: quillbot.com, October 24, 2026 | Not confirmed. QuillBot’s privacy policy says its parent company, Learneo, has offices in the United States, India, the Netherlands, Germany, and Canada and uses service providers in the United States and around the world, but it does not say where your text is stored. Page checked: quillbot.com, October 24, 2026 |
| How to delete | QuillBot accounts cannot be deleted on the website. Submit a deletion request through QuillBot’s Privacy Request Webform; access stops right away, and a deleted account cannot be restored. Read on October 24, 2026 Source: help.quillbot.com | QuillBot accounts cannot be deleted on the website. Submit a deletion request through QuillBot’s Privacy Request Webform; access stops right away, and a deleted account cannot be restored. Read on October 24, 2026 Source: help.quillbot.com |
Safer setup, step by step
- Click the QuillBot extension icon, open View All Settings > Data and Privacy, and turn off storing your text and using it for training. Source: help.quillbot.com for this step
- To delete an account, submit a request through QuillBot’s Privacy Request Webform. Source: help.quillbot.com for this step
What to write in your policy
Staff use QuillBot only on our Team Plan, or with storage and training turned off. No customer details are pasted in.