AI tool privacy · Adobe
Adobe Acrobat AI Assistant and your company’s data
By David Michaelson, MS Last checked October 23, 2026
The short answer
Adobe says it does not analyze your content to train generative AI models, unless you submit it to Adobe Stock; business accounts are also opted out of content analysis for product improvement automatically.
Safer setup: Use Acrobat AI Assistant through a business or team Adobe account, and avoid the feedback buttons on documents with customer details, because feedback can be reviewed by people.
Plan by plan
Each answer comes from Adobe’s own policy or help pages, with the link and the date we read it. Setting names are quoted exactly as Adobe writes them.
We could not confirm 4 answers on Adobe’s own pages. Those answers say so in plain words and link to the page we checked.
| Question | Personal Adobe accounts | Business, team, and enterprise accounts |
|---|---|---|
| Trains on your data by default? | No, for generative AI. Adobe says it does not analyze your content to train generative AI models unless you submit it to Adobe Stock. It may analyze server-stored content to improve products, which you can turn off in your privacy settings. Read on October 23, 2026 Source: helpx.adobe.com | No. Adobe does not train generative AI on your content, and business, team, and company accounts are automatically opted out of content analysis for product improvement. Read on October 23, 2026 Source: helpx.adobe.com |
| How long your data is kept | The pages we read do not give a retention period for AI Assistant chats or uploaded documents on personal accounts. Page checked: helpx.adobe.com, October 23, 2026 | Enterprise admins decide whether AI Assistant chat history is kept in the cloud, since it is a separate service they can turn off in each product profile. The pages we read give no retention period. Read on October 23, 2026 Source: helpx.adobe.com |
| Who can see it | Adobe staff only in limited cases, such as when you submit feedback with content or join an improvement program. Adobe says reviewers of non-public content are bound by confidentiality and have privacy training. Read on October 23, 2026 Source: helpx.adobe.com | Adobe staff only in limited cases, such as when you submit feedback with content or join an improvement program. Adobe says reviewers of non-public content are bound by confidentiality and have privacy training. Read on October 23, 2026 Source: helpx.adobe.com |
| Where data is stored | The pages we read do not say where AI Assistant data is stored. Page checked: helpx.adobe.com, October 23, 2026 | The pages we read do not say where AI Assistant data is stored. Page checked: helpx.adobe.com, October 23, 2026 |
| How to delete | The pages we read do not describe how to delete AI Assistant chats on personal accounts. Page checked: helpx.adobe.com, October 23, 2026 | Adobe says enterprises can ask for early deletion through the Adobe Privacy Policy. Read on October 23, 2026 Source: helpx.adobe.com |
Safer setup, step by step
- Give staff Acrobat AI Assistant through a business or team Adobe account. Adobe opts these accounts out of content analysis automatically. Source: helpx.adobe.com for this step
- On a personal Adobe account used for work, sign in at account.adobe.com/privacy and turn off content analysis for product improvement. Source: helpx.adobe.com for this step
- Enterprise admins can turn AI Assistant and its cloud chat history on or off for each product profile in the Adobe Admin Console. Source: helpx.adobe.com for this step
What to write in your policy
Staff use Acrobat AI Assistant only through our company Adobe account. Nobody submits feedback on AI answers for documents that contain customer details.
Building your own approved tools list? The SafeStart Handbook includes one, with company accounts and safer privacy settings.